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Just leave WHATEVER you think you have to, and take WHATEVER you think u need to. Hence, you can leave me any question for me to answer you... Don't ask me what's life, I'm lost as well.

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The PC Repair Guy really need suggestion from the readers to improve!!! Please remember to leave some comments on the post, and I promise to do better, finger crossed... haha

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Words of Wisdom

Written By Regina Brett, 90 years old, of The Plain Dealer, Cleveland , Ohio

"To celebrate growing older, I once wrote the 45 lessons life taught me.

It is the most-requested column I've ever written."

My odometer rolled over to 90 in August, so here is the column once more:

1. Life isn't fair, but it's still good.

2. When in doubt, just take the next small step.

3. Life is too short to waste time hating anyone.

4. Your job won't take care of you when you are sick. Your friends and parents will. Stay in touch.

5. Pay off your credit cards every month.

6. You don't have to win every argument. Agree to disagree.

7. Cry with someone. It's more healing than crying alone.

8. It's OK to get angry with God. He can take it.

9. Save for retirement starting with your first paycheck.

10. When it comes to chocolate, resistance is futile.

11. Make peace with your past so it won't screw up the present.

12. It's OK to let your children see you cry.

13. Don't compare your life to others. You have no idea what their journey is all about.

14. If a relationship has to be a secret, you shouldn't be in it.

15. Everything can change in the blink of an eye. But don't worry; God never blinks.

16. Take a deep breath. It calms the mind.

17. Get rid of anything that isn't useful, beautiful or joyful.

18. Whatever doesn't kill you really does make you stronger.

19. It's never too late to have a happy childhood. But the second one is up to you and no one else.

20. When it comes to going after what you love in life, don't take no for an answer.

21. Burn the candles, use the nice sheets, wear the fancy lingerie.

Don't save it for a special occasion. Today is special.

22. Over prepare, then go with the flow.

23. Be eccentric now. Don't wait for old age to wear purple.

24. The most important sex organ is the brain.

25. No one is in charge of your happiness but you.

26. Frame every so-called disaster with these words 'In five years, will this matter?'

27. Always choose life.

28. Forgive everyone everything.

29. What other people think of you is none of your business.

30. Time heals almost everything. Give time time.

31. However good or bad a situation is, it will change.

32. Don't take yourself so seriously. No one else does.

33. Believe in miracles.

34. God loves you because of who God is, not because of anything you did or didn't do.

35. Don't audit life. Show up and make the most of it now.

36. Growing old beats the alternative -- dying young.

37. Your children get only one childhood.

38. All that truly matters in the end is that you loved.

39. Get outside every day. Miracles are waiting everywhere.

40. If we all threw our problems in a pile and saw everyone else's,we'd grab ours back.

41. Envy is a waste of time. You already have all you need.

42. The best is yet to come.

43. No matter how you feel, get up, dress up and show up.

44. Yield.

45. Life isn't tied with a bow, but it's still a gift."

Bill Gates' Golden Rules

Love him or hate him, he sure hits the nail on the head with this! Bill Gates recently gave a speech at a High School about 11 things they did not and will not learn in school. He talks about how feel-good, politically correct teachings created a generation of kids with no concept of reality and how this concept set them up for failure in the real world.


Rule 1
: Life is not fair - get used to it!

Rule 2
: The world won't care about your self-esteem. The world will expect you to accomplish something BEFORE you feel good about yourself.

Rule 3
: You will NOT make $60,000 a year right out of high school. You won't be a vice-president with a car phone until you earn both.

Rule 4
: If you think your teacher is tough, wait till you get a boss.

Rule 5
: Flipping burgers is not beneath your dignity. Your Grandparents had a different word for burger flipping: they called it opportunity.

Rule 6
: If you mess up, it's not your parents' fault, so don't whine about your mistakes, learn from them.

Rule 7
: Before you were born, your parents weren't as boring as they are now. They got that way from paying your bills, cleaning your clothes and listening to you talk about how cool you thought you were. So before you save the rain forest from the parasites of your parent's generation, try delousing the closet in your own room.

Rule 8
: Your school may have done away with winners and losers, but life HAS NOT. In some schools, they have abolished failing grades and they'll give you as MANY TIMES as you want to get the right answer. This doesn't bear the slightest resemblance to ANYTHING in real life.

Rule 9
: Life is not divided into semesters. You don't get summers off and very few employers are interested in helping you FIND YOURSELF. Do that on your own time.

Rule 10
: Television is NOT real life. In real life people actually have to leave the coffee shop and go to jobs.

Rule 11
: Be nice to nerds. Chances are you'll end up working for one.

Nice guy with a unlucky fate.

I know him through my ex-gf, when he was the outlet manager of Coffeebean and Tea Leaf in Bukit Jambul Complex.

He was a very nice guy, fun to talk to, and friendly guy. He meant no harm to anyone, and he was very to everyone, his staffs loved him so much.

Then, he was transferred to AutoCity Coffeebean and Tea Leaf, that was when I seldom see him anymore.

I heard he quited the job in Coffeebean and Tea Leaf from a friend.

The recent news I had about him was this,

Tesco Manager Shot Dead In Robbery

BUTTERWORTH, March 18 (Bernama) -- The manager of Tesco Extra hypermarket in Seberang Jaya was shot dead while two others were injured in a robbery at the Poh Kong goldsmith shop in the hypermarket today.

S. Sathiasillan, 28, was shot in the chest and chin and died on the spot in the 10.15am incident while the hypermarket's retail manager, N. Ilangohvan, 26, and Poh Kong security guard Izat Hafiz Mohamad Saad, 27, were injured.

Penang police chief Datuk Ayub Yaakob said the four masked robbers broke the glass door of the goldsmith shop, which had yet to open, with hammers and escaped with 20 trays of jewellery worth R250,000 from the glass showcases.

After grabbing the jewellery one of the robbers shot the shop's security guard inside the shop before firing at Sathiasillan and Ilangohvan who had just arrived at the shop after being informed of the robbery, he told reporters.

The robber fired six shots from the pistol.

"Police found four empty shells at the scene and the security guard's gun missing," he said.

He said the robbers escaped in a Honda City car and a motorcycle together with two accomplices who were waiting outside the hypermarket.

Five workers who were arranging jewellery at the time were not injured.

"Based on information from the workers, the suspects were locals.

"We will view the closed circuit tv recording at the shop to identify the suspects," he said, adding that police had launched a hunt for the four.

-- BERNAMA

Hey man, I'm gonna miss you so much. I regret that I didn't take the time to contact you, call you out for coffee, and even have a small talk.

Guess that you adi being called back for duty up there, may you rest in peace, gonna miss you so much.


A technical support life during this time... Part 2

When the time I reached there. He was in the office. There was only 1 computer there.

I confronted him. "So, can you show me what's the problem yo have with the system?"


"Well, it's kind of OK now. But can you have a look?".


I was kind of lost. He just called me, but there wasn't any problem with the computer system....

There wasn't any problem at all, then I asked him what seems to be the problem actually....

"Actually it happened once in a while, but it didn't happened today." He claimed..
.

Then what the hack he was rushing me for?

"I think you better do a hardware service, and I need to bring it back to my workshop to do a diagnose, if not the problem will keeps coming, and it will make your hard disk drive crash in no time," I suggested to him...

"Oh... How much would it cost if you do that for me?", "RM80, for the inspections, diagnose, and software troubleshoot if we found any", I told him.

"In that case, I will call you when I'm ready to let you do it, because I only have one computer in my office, and I need to use it everyday."

Damn, this was unlikely.

"Then I will call you again when I'm ready to let you repair the computer." SO, I left, without any payment, or whatsoever. It took me a 30 minutes drive to his place, and another 15 minutes to perform the checkup, and he played the fool out of me.

Yesterday, I called him again.

"Oh ya, Eugene, sorry ya, my brother-in-law knows someone that knows how to repair computer, he already fixed the problem for me, thank you for your time ya!"

I was wondering how this kind of sick bastard can sleep at night? I'm earn a living, as well as him... What if he was played of like me, how would he feel then...

That's why i said, my job, wasn't much different than being a prostitute...
"Wah, so old, dowan lah... go go go...."
"Ei, I wan Russian lah, not this lah...."

Don't misunderstand, I got it from the source which took this kind of service... :)


A technical support life during this time... Part 1

hmmm.... It seems to be quite some time I didn't post anything here... Feel sorry for myself... haha... I was helping my friend with his new forum, sort of... Anyway, I'm back for more to show...

It was kind of hard nowadays, looking at the market we have out there... everything just running to slow, or should I say crawling...

Then again, I'm not going to give up my day job, just because of what's happening now... I had been working so hard to gain the knowledge, and all the things I had to survive in this field, for almost 10 years... Bare in mind, I was being cursed, condemn, judged, when I went into this field in the first place.

A Guitarist playing at the Pike Place Market i...


One of the punk ass dare to say that I wasn't even know what I was doing when I started my 1st shop, look who's talking, a 3-year-cheating-customer experienced technician which was a guitarist before he become a computer technician... Kind of odd in his career movement? Maybe the his guitar sucks, or he was trying to cheat the audience into giving him money by playing the hypnotize music before but failed...




Speaking of which, being me, the PC repair guy, in this particular country, wasn't a bad idea. Yet, I felt that I was degraded with the jobs I done... but there are consequences, in any job, in any profession...

Normally my job is to solve problem, in computer stuffs, whether is the computer, the mouse, printers, even you lost your "important" files , I can help you get it back.



For the job I done, I charged about RM15 per hour, or RM60 per session of 4 hours job... kind of a good pay if you compare with the work in the Big M... but looking at the studies and exam that I had to take, my job is worst than being a prostitute, darn.....!





Let me put it this way, I understand consumers have the right to compare, and go for a lowest price, or maybe some you like the smile, over whichever reason, they have their RIGHT... But what about us? What about the service providers....?
The usual drill, let me show u an example... the whole process of approaching the job, from phone calls until the end

Customer (C): Hello... Are you the PC repair guy?

Me: Yes, I am. Anything I help you?

C: I have a computer in my office, which I was using all the time. I was trying to switch on the computer just now, but it show a dark screen and some lines of thing...

Me: Izzit stated there something like "Disk boot failure"? Or something like "system files missing?"

C: It's the system32 files missing!

Me: OK, do u have any important files saved in pc?

C: Of coz I do, I will died if I lost all those files!!!

Me: In that case, I need more time to solve your problem, because I need to check ur hard drive's condition, and see if the files is still inside ur hard drive, because sometime this kind of case happened, and you will have a lost partition condition, we better dont take the chance. I need to do it in my workshop. Izzit ok for me to come over to collect it?




C: Err, yes yes, you can come, how long u will take to come down here huh? Because I'm in a hurry.

Me: In that case, do you want to arrange appointment for tomorrow?

C: No No, you come now, just be quick...

Me: OK, please gimme ur office add...


*end of Part 1

Call in tech support, and u think it's a easy job...

TAKE A LOOK:

1 ) Tech Support : "I need you to right-click on the Open Desktop."
Customer : "Ok."
Tech Support : "Did you get a pop-up menu?"
Customer : "No."
Tech Support : "Ok. Right click again. Do you see a pop-up menu?"
Customer : "No."
Tech Support : "Ok, sir. Can you tell me what you have done up until
this point?"
Customer : "Sure, you told me to write 'click' and I wrote 'click'."



------------ --------- --------- --------- -


2) Customer : "I received the software update you sent, but I am still
getting the same error message."
Tech Support : "Did you install the update?"
Customer: "No. Oh, am I supposed to install it to get it to work?"


------------ --------- --------- --------- --------- --

3)Customer : "I'm having trouble installing Microsoft Word."
Tech Support : "Tell me what you've done."
Customer : "I typed 'A: SETUP'.."
Tech Support : "Ma'am, remove the disk and tell me what it says."
Customer : "It says '[PC manufacturer] Restore and Recovery disk'."
Tech Support : "Insert the MS Word setup disk."
Customer : "What?"
Tech Support: "Did you buy MS word?"
Customer: "No..."


------------ --------- --------- --------- --------- --

4).Customer : "Do I need a computer to use your software?"
Tech Support : ?!%#$ (welll pretend to smile)


------------ --------- --------- --------- --------- --

5). Tech Support : "Ok, in the bottom left hand side of the screen,
can you see the 'OK' button displayed?"
Customer : "Wow. How can you see my screen from there?"
Tech support : ??????


------------ --------- --------- --------- --------- --

6) Tech Support : "What type of computer do you have?"
Customer : "A white one."
Tech support : ?????

------------ --------- --------- --------- --------- --


7). Tech Support : "What operating system are you running?"
Customer : "Pentium."
Tech support : ??????


------------ --------- --------- --------- --------- --


8).Cus tomer : "I have Microsoft Exploder."
Tech Support : ??????




------------ --------- --------- --------- --------- --




9). Customer : "How do I print my voicemail?"
Tech support : ??????

------------ --------- --------- --------- --------- --


10). Customer : "You've got to fix my computer. I urgently need to
print document, but the computer won't boot properly."
Tech Support : "What does it say?"
Customer : "Something about an error and non-system disk."
Tech Support : "Look at your machine. Is there a floppy inside?"
Customer : "No, but there's a sticker saying there's an Intel inside."
Tech support : ?????

------------ --------- --------- --------- --------- --


11). Tech Support: "Just call us back if there's a problem. We're open
24 hours."
Customer: "Is that Eastern time?"

------------ --------- --------- --------- --------- --

12). Tech Support : "What does the screen say now?"
Customer : "It says, 'Hit ENTER when ready'.."
Tech Support : "Well?"
Customer : "How do I know when it's ready?"
Tech support : ??????

------------ --------- --------- --------- --------- --


The best of the lot
13). A plain computer illiterate guy rings tech support to report that
his computer is faulty.
Tech: What's the problem?
User: There is smoke coming out of the power supply.
Tech: (keep quite)
Tech: You'll need a new power supply.
User: No, I don't! I just need to change the startup files.
Tech: Sir, the power supply is faulty. You'll need to replace it.
User: No way! Someone told me that I just needed to change the startup
and it will fix the
problem! All I need is for you to tell me the command.
Tech support::
10 minutes later, the User is still adamant that he is right. The tech
is frustrated and fed up.
Tech: Sorry, Sir. We don't normally tell our customers this, but there
is an undocumented DOS
command that will fix the problem.
User: I knew it!
Tech : Just add the line LOAD NOSMOKE.COM <http://nosmoke. com/> http://nosmoke. com/> http://nosmoke. com/ > at
the end of the CONFIG.SYS. Let me know how it goes.
10 minutes later.
User : It didn't work. The power supply is still smoking.
Tech : Well, what version of DOS are you using?
User : MS-DOS 6.22 .
Tech : That's your problem there.. That version of DOS didn't come with
NOSMOKE. Contact Microsoft and ask them for a patch that will give you
the file. Let me know how it goes.
1 hour later.
User : I need a new power supply.
Tech support : How did you come to that conclusion?
User : Well, I rang Microsoft and told him about what you said, and he
started asking questions about the make of power supply.
Tech: Then what did he say?
User: He told me that my power supply isn't compatible with NOSMOKE.

------------ --------- --------- --------- --------- -

Hight Of all (Too Good)

14) customer care officer: I need a product identification number
right now and may I help u in
finding it out?
Customer: sure
CCO: could u left click on start and do u find 'My Computer'?
Cust: I did left click but how do I find your computer?